____ 1. This level of management is usually not involved in a company's day-to-day problems, but generally sets the direction the company will follow.

____ 2. When a manager gives guidance to employees to perform their tasks, he or she is said to be performing the task of ____.

____ 3. When a manager measures how the business performs financially, he or she is said to be performing the task of ____.

____ 4. Frederick W. Taylor figured out "one best way" to perform a task through ____.

____ 5. This process spreads management decisions through the levels in an organization ____.

____ 6. A Theory Y manager is most likely to ____.

____ 7. A system of management based on involving all employees in a constant process of improving quality and productivity by improving how they work is known as ____.

____ 8. In deciding on a possible career, your choice will be influenced by all of the following EXCEPT ____.

____ 9. The first step in planning a successful career is to ____.

____ 10. The combination of the unique qualities that make you who you are is known as your ____.

____ 11. A code of ethics adopted by a company will most likely include all of the following EXCEPT____.

____ 12. Ethical behavior can best be described as ____.

____ 13. Social responsibility is best characterized by ____.

____ 14. A business owned by a single individual is said to be a ____.

____ 15. One of the major disadvantages to corporations is ____.

____ 16. Taxes levied against buildings and land owned by a business are called ____.

____ 17. A ____ is an agreement between two parties to carry out a transaction, such as the sale of goods from a seller to buyer.

____ 18. This concept states that producing one good means not producing another.

____ 19. This concept states that as the price of a good increases, the quantity of the good demanded falls.

____ 20. This concept states that as the price of a good rises, producers are willing to supply more of that good.

____ 21. The difference between what a business earns (revenue) and what it spends (costs) is known as ____.

____ 22. When consumer spending is strong and companies invest in new factories and equipment, the economy is said to be in a(n) ____.

____ 23. When a leader presents group members with a problem situation and asks the group to write down their ideas rather than saying them aloud, he or she is encouraging creativity through ____.

____ 24. This idea involves making the lives of consumers, workers, or the community better.

____ 25. All of the following are positive aspects of group decision making EXCEPT ____.

____ 26. A manager will most likely use intuitive decision making when any of the following exist EXCEPT ____.

____ 27. Communicating well verbally is important to managers because ____.

____ 28. The communication method that is most appropriate for sensitive issues is ____.

____ 29. The communication method that is most appropriate for routine information is ____.

____ 30. To communicate effectively, managers need to determine ____.

____ 31. ____ strategy is a plan to reverse negative trends in a company, such as the losses in sales.

____ 32. ____ strategy strives to make the product or service unique.

____ 33. A detailed series of related steps or tasks written to implement a policy is called a ____.

____ 34. Strategies that deal with the most important aspects of the company's operations and provide overall direction for the company are known as ____.

____ 35. Senior company managers who serve on the company's board of directors are known as ____.

____ 36. In a ____ authority originates at the top and moves downward in a line.

____ 37. The person who sets the company's objectives is the ____.

____ 38. During the growth through creativity stage, ____.

____ 39. In the growth through delegation stage, ____.

____ 40. the process of deciding how best to use a business's resources to produce goods or provide services

____ 41. a basic truth or law

____ 42. a person who is paid to perform management functions within a particular job

____ 43. a set of behaviors associated with a particular job

____ 44. people who start and run their own business

____ 45. prevents women and minorities from moving up in the world of business

____ 46. the ownership of ideas, such as inventions, books, movies, and computer programs

____ 47. the obligation that individuals or businesses have to help solve social problems

____ 48. a document that outlines the principles of conduct to be used in making decisions within the organization

____ 49. a set of moral principles or values that govern behavior

____ 50. the employees, customers, suppliers, and the community who are affected by a company's actions

____ 51. a review of a business's social responsiveness

____ 52. reveals how many units of a good or service a business needs to sell before it begins earning a profit

____ 53. economic growth falls for two three-month periods in a row

____ 54. business activity remains far below normal for years

____ 55. the expansion and contraction by many industries at once

____ 56. the study of how societies decide what to produce, how to produce it, and how to distribute what they produce

____ 57. too few resources are available for everyone in the world to consume as much as he or she would like

____ 58. the process of resolving problems and issues by assigning several people with different backgrounds to a group

____ 59. a group of people comes up with as many different ideas as possible to help solve a problem

____ 60. the manager and subordinates meet as a group and freely share information

____ 61. encourages creativity through writing down ideas as a group

____ 62. the manager makes the decision alone with little input from subordinates

____ 63. the manager shares the situation with a few selected subordinates and asks them individually for information and advice

____ 64. the act of exchanging information

____ 65. most businesses contact customers and suppliers through this method of communication

____ 66. involves absorbing what another person is saying and responding to the person's concerns

____ 67. pieces of information acquired by observing rather than listening to other people

____ 68. documents that provide a lot of information on a particular topic

____ 69. used to communicate with people within the same company

____ 70. the systematic studying of an issue and the preparation of a written document to deal with the problem

____ 71. short-range planning

____ 72. concise statements that provide direction for employees and set standards for achieving the company's strategic plan

____ 73. the action stage of strategic management

____ 74. long-range planning done by the highest levels in the company

____ 75. the application of the basic planning process at the highest levels of the company

____ 76. the legal representative of a company's stockholders

____ 77. the most important executive in a company

____ 78. an organization that has many levels with small spans of management

____ 79. brings together people with different skills in order to meet particular objective

____ 80. an organization which has a small number of levels and broad span of management at each level

____ 81. a visual representation of a business's organizational structure

82. Explain the three ways to try to come to a decision when you have an  ethical dilemma.