|
I'm no different from most
travel shoppers, just a lot less patient with poorly designed or
limited functionality travel sites. Therefore I've listed some of the
basic capabilities that should be available. This page is also
designed to serve as a guide for the many requests that I receive to
review or link to other web sites. If you are creating a web site and
looking for my advice, if you don’t have the listed capabilities now
or in the near future, don't bother to ask.
Air fare shopping sites
must include:
 | Departures and
destination that include near-by cities, preferably measured in
drive-time rather than miles distance.
|
 | Alternate dates of
travel, plus or minus at least 3 days.
|
 | The results (fares) of all
inquiries including near-by city-pair combinations and alternate
dates must be clearly visible on the initial display from the first
inquiry.
|
 | The ability to select
individual flights rather than just whole trips.
|
 | Display of results must
include aircraft type and include a link to a seating chart or photo
of the aircraft.
|
 | All results columns must
be sortable.
|
 | Real-time result filters
(per flight) must immediately show the effects and include: total
ticket price (including all fees/taxes), alternate dates, airline(s),
departure time, arrival time, travel duration, drive-time to/from
near-by cities, connecting cities, specific departure and
destination cities, maximum number of stops, prop-planes, overnight
flights, minimum and maximum connection times.
|
 | When making multi-city
trips, the system should offer the ability to price the trip using
different city sequences and display the results of all possible
combination on one results display.
|
 | For very flexible
travelers, a search for a trip of various lengths (1 day to 6
months) must be available over a 60 day window. |
Advanced thinking (if you
really want to do air travel right):
Rather than use airport
names for departure and destinations, use mapping software such as
Google Maps or Google Earth to select the actual departure,
intermediate, destination and return locations (home address, work
address, remote factory/warehouse, hotel name, Zip code, etc.).
Include ground transportation time and cost (car, rail, shuttle,
etc.) when displaying airfare results. If ground time and cost is not
available, allow the shopper to input it. All inquiries and manually
input ground time & cost should be retained for future use.
|
|